Angie said: October 29, 2007 6:24 pm PST
I had only made one
book at the time, and it happened to be my daughters first year book.
My family was in transition between homes and many items were in
boxes and some in storage. When we completed our move to the new
house, I looked everywhere and couldn't locate the book. I checked
with family and backtracked my steps as far as I could. The book was
gone. I called home office and told them my situation and without
hesitation, they gave me the go ahead to fill out the form, with my
explanation of the event and I was able to replace the book that was
lost. I am very grateful!